Hstylze Hair Studio

Studio Guidelines

Policies

At Hstylze Hair Studio, we are committed to providing an exceptional experience for every client. Our policies are designed to ensure that every visit runs smoothly and that we can give each client the time and attention they deserve.

Booking Policy

  • —All appointments must be booked in advance through our online booking system or by calling the studio.
  • —A valid credit card is required to hold your appointment.
  • —New clients are encouraged to book a consultation prior to their first service.
  • —Please arrive 5–10 minutes before your scheduled appointment time.

Cancellation & No-Show Policy

  • —We require a minimum of 24 hours notice for cancellations or rescheduling.
  • —Cancellations made with less than 24 hours notice will be charged 50% of the scheduled service.
  • —No-shows will be charged 100% of the scheduled service.
  • —Repeated no-shows may result in requiring a non-refundable deposit for future bookings.

Late Arrival Policy

  • —We understand that life happens. Please call us if you are running late.
  • —Clients arriving more than 15 minutes late may need to be rescheduled.
  • —Late arrivals may result in a shortened service to avoid impacting other clients.

Payment Policy

  • —We accept cash, all major credit cards, and digital payments.
  • —Payment is due at the time of service.
  • —Gratuity is not included in service pricing and is always appreciated.
  • —Gift cards are non-refundable and cannot be exchanged for cash.

Service Satisfaction

  • —Your satisfaction is our priority. If you are not completely satisfied with your service, please let us know before leaving the studio.
  • —We offer complimentary adjustments within 7 days of your service.
  • —Refunds are not offered on completed services.
  • —Color corrections are assessed on a case-by-case basis and may require a consultation.

Children & Guests

  • —Hstylze is a private studio environment. We ask that you do not bring additional guests unless they are receiving a service.
  • —Children under 12 must be accompanied by an adult at all times.
  • —We want to ensure a relaxing experience for all clients.

Health & Safety

  • —Please inform your stylist of any scalp conditions, allergies, or sensitivities before your service.
  • —We reserve the right to decline services that may compromise the health of your hair or scalp.
  • —Patch tests are recommended for clients with sensitive skin before color services.

Questions about our policies? We're happy to help.

Call +1 215 687 6140